Non-player characters

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Non-player characters are those characters in the Team Fortress 2 setting which are not one of the nine playable classes. Though they are not seen in gameplay (though the Administrator is most definitely heard), these characters help add a little extra background to the Team Fortress 2 Universe.

The Administrator

See Administrator

Miss Pauling

Miss Pauling

Miss Pauling is a loyal assistant to the the Administrator. She performs a number of duties including reporting unusual background checks, ordering and delivery of goods and opening communication channels. It was during a routine background check that Miss Pauling discovered the RED Demoman and BLU Soldier's friendship, which she then brought to the Administrator's attention. Miss Pauling generally complies with her employer's views for fear of incurring her wrath, even if she does not necessarily agree with them. When pressed by the Administrator on what exactly friends do, her reply was "Um. Go skating...look at gun catalogs....sometimes we just talk..." She insists the Administrator is "not so bad when you get to know her."

Under the Administrator's orders, she personally delivered a number of highly volatile custom-order Mann Co. weapons to the Soldier and Demoman in exchange for separately agreeing to kill one another.

Mrs. DeGroot

Mrs. DeGroot

The Demoman's Mother, Mrs. DeGroot, is a blind, elderly woman who reminisces constantly about the Demoman's late father. Even with her son's multi-million dollar salary and mansion, she still thinks he does not work hard enough, claiming that the Demoman's Father would be spinning in his grave at his idleness and had 26 jobs. She insisted on bringing up the Demoman Scottish, and does not like to see him "squandering his gifts."

She, along with the Demoman's father, collected the young Tavish from the Crypt Grammar School for Orphans, revealing themselves as his true parents. They explained that he was abandoned at birth until his skills manifested themselves, a longstanding, cruel, and wholly unnecessary tradition among the Highland Demolition Men.

Saxton Hale

See Saxton Hale

Scout's Mother

The BLU Scout's Mother

The Scout's Mother is briefly mentioned and shown in Meet the Spy. She raised the Scout and his seven "mad-dog" brothers in South Boston and somehow, still managed to keep her figure. She is in a romantic relationship with the RED Spy who lovingly calls her 'ma petite chou-fleur' (French, lit. 'My little cauliflower', although a more accurate English translation would be 'My sweetheart'). The BLU Scout was apparently shocked to learn of this relationship, though his actual feelings on the matter are unknown as he was in fact the RED Spy disguised as the BLU Scout at the time. The Scout's Mom wears a classic late 60's style dress and hairstyle. In her photo appearance, she wears only blue clothing, so it could be assumed that the RED Scout's mother probably wears red in theme with her son's team color as well. Seven compromising photos of her and the RED Spy are kept in a top secret file labelled 'Scout's Mom' in the BLU base. She is notably the only female character yet to be modeled, assuming the Pyro is a man. The Spy had a likeness of her engraved on the barrel of the Ambassador.

Sniper's Parents

The Sniper's parents were first mentioned in Meet the Sniper. The Sniper, being a dutiful son, makes sure to keep in touch with his parents via phone or mail to inquire about their well-being and keep them up to date with his latest adventures and exploits. Living in the Red House on the Left on Adelaide St. in Australia, the Sniper's parents do not approve of his occupation. The Sniper's dad is especially condemning, calling the Sniper a "crazed gunman", against the Sniper's insistence that he is an "assassin". In a bid to bring the arguments to an end, the Sniper wrote to his mom asking her to just tell his dad that he is a doctor now.

Zepheniah Mann and Company

From left to right: Barnabas Hale, Blutarch Mann, Zepheniah Mann, Mann's maidservant Elizabeth and Redmond Mann. A mysterious man is also seen just out of shot on the far right side.

Zepheniah Mann was a wealthy Englishman who was convinced by his dimwitted sons, Blutarch and Redmond, to purchase large areas of land in frontier America. He dreamed of turning the land into large pits of gravel for weapons manufacturing. On his journey over to see his newly purchased land, he was struck with almost every illness known to man, and was shocked to find his new land was an empty and useless desert. Eventually, he left a Last Will and Testament on his own skin, which had sloughed off his body due to illness:

• To his maidservant Elizabeth he left his estate, including all deeds, accounts and debts, his tobacco plantation and the remains of his fortune. Elizabeth bears a striking resemblance to Helen, the Administrator.
• To his aide and tracker Barnabas Hale (ancestor of Saxton Hale) he left complete control of Mann & Sons Munitions Concern.
• To his "brain defective" sons, Blutarch & Redmond, he left a partnership. All of the new land they had convinced him to buy was now to be split evenly between them, so they would now have a reason to bicker endlessly.
• The final entry of his will is hidden, reading only as: "Lastly to... I leave the entirety of my.... and swear you to utmost secrecy in it's keeping." The figure to whom it is directed is mysteriously obscured from the family portrait.

His will also leaves a curse to anyone who should use firearms near his grave, stating that he will deliver a haunting unlike any ever seen.

True to his word, the ghost of Zepheniah will appear periodically on the event version of Harvest where he is buried, wearing his Ghastly gibus hat. Any players who stray too close will flee in fear for several seconds, unable to jump or attack, similar to being stunned by the Sandman.

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